Frequently Asked Questions & Information

 

 

01

Refunds:

 

Any days or weeks not attended without notice will NOT be refunded. Full payment is requested with signed application, however, your deposit will retain your enrollment and we will accept payments until the due date of the summer session (May 15th). After May 15th registrations will be accepted with full payment only. Additional weeks may be added with the discount at any time provided there is availability. Please contact the office with any questions.

02

Withdrawal Policy

 

You may withdraw from any sessions with a $25 office fee until May 15th. After May 15th we will retain $100 of your deposit.

03

Sign Out Procedures

 

Parents must sign their children out when they pick up at the bus stop and at the riding club! To avoid confusion, we ask that you not change buses in the afternoons but if you need to pick up early please phone ahead and pick your child up before 3:45 at the club. We will not accept changes told to us by your children!

04

Things to bring everyday

 

A bagged lunch with nonperishable food. Long pants to ride in. Closed toe shoes with a short heel to ride and handle horses in. Riding helmet with your name in it if you have one, if not, we have helmets for borrow (no bike helmets). Bathing suit and towel. Wear shorts and sneakers, sandals are not advisable in this environment. Please apply sunscreen each morning and send more for your child to apply later. Our staff are not allowed to apply sunscreen to the children. Wearing shirts in the pool for extra sun protection is advised. Children may bring a few dollars for snacks from the camp store. No large amounts of money or valuables should be brought to camp as we do not have lockers. Please leave electronic games at home, they will not be permitted at camp. Phones may be brought at your own risk but their use will be restricted to before and after care. This is a farm environment which means your children will get dirty, please keep this in mind when choosing the clothes they wear.

05

Lunch

Lunch is not provided. Members should bring a clearly labeled lunch with nonperishable items. Soda, Gatorade, candy, and Popsicles are available at the club store. The club will provide a Popsicle for each child to enjoy in the afternoon. Popular are the $5 Urbana Riding Club bottomless water bottles. Purchase one and your child may have all the gatorade/lemonade they like!

06

First Aid

Urbana Riding Club staff is trained in first aid and are ready to handle medical emergencies and to provide lots of TLC.

Disciplinary Policy:  Punishable behaviors include but are not limited to: punching, hitting, grabbing, holding or inappropriately touching other people. Do not touch other peoples belongings. No foul language. No destruction of property and always follow directions of all adults. Children will receive two warnings from their counselors, explaining how the behavior was wrong, how the child should have handled the situation and how the disciplinary policy works, the second will include a time-out from an activity. Upon receiving a third warning the child will be brought to the office and we will phone home for them to be picked up for the day. If there is a fourth warning, the child will be expelled for the summer with NO REFUND! Any serious behavior will be expelled immediately. Counselors generally leave notes on the sign out sheets so you know how your child is behaving. 

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